Community Fibre vs Hyperoptic broadband

What do Community Fibre and Hyperoptic have in common?

  • Both are full fibre broadband providers, providing ultrafast and gigabit broadband services to buildings in London.
  • Neither supplier offers landlines, but they do offer an optional home phone service that uses VoIP, which means you can make calls over broadband.
  • You can subscribe to TV add-ons provided by Netgem TV.
  • Both providers offer broadband plans with 24 month, 12 month and 1 month contracts.
  • Both services rank highly for speed and customer service.

How are they different?

Fibre to the home broadband

  • Community Fibre provides all packages using FTTH (Fibre To The Home) technology, which means that all cables connecting the home to the exchange are fibre optic.
  • Hyperoptic still uses CAT-5 cabling to connect switches and houses within buildings, especially for its 50Mbps superfast service, which averages just 5Mbps uploads.
  • By contrast, all community fibre plans with 50Mbps service offer symmetrical upload speeds.
  • In terms of top speeds, the Community Fibre delivers a speed of 3Gbps, while the Hyperoptic offers the fastest speed of 900Mbps.
  • Community fibre service is only available in London, while Hyperoptic broadband is available in 43 UK cities.

WiFi router

Community Fibre offers a better WiFi router because it supports WiFi mesh technology. Linksys mesh routers can handle higher speeds and outperform Nokia Hyperhub and ZTE Hyperhub routers from Hyperoptic.


Both Community Fibre and Hyperoptic offer broadband packages at competitive prices. A basic 50Mbps service usually costs between £15- £20, while a Gigafast broadband plan (900Mbps) costs between £35 – £39.

What you need to know

  • One-month contract options usually come with a one-time setup fee, while longer contracts do not.
  • Monthly pricing is cheaper if you choose a 24-month or 12-month contract.
  • Free wireless router included in price
  • No price increase during the contract period


Full fibre broadband from these providers is not available in many UK towns and cities. You can check Community Fibre and Hyperoptic availability using our postcode checker

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