TalkTalk broadband and TV services are relatively cheaper when compared to other providers like Sky, BT and Virgin Media. Being a major operator, TalkTalk offers ADSL broadband and superfast, fibre packages with options to add home phone plans and TV packages..
TalkTalk TV is exclusively available to broadband customers. All TalkTalk broadband plans include unlimited usage, free wireless router and pay as you go calls.
TalkTalk broadband also includes free extras like HomeSafe Security and parental controls.
TalkTalk Broadband Deals
TalkTalk Fibre Broadband
TalkTalk offers a couple of superfast, fibre plans and ultra-fast plans which are available at attractive pricing. Speeds are quite good enough for streaming HD videos, downloads and for gaming. Free setup means no upfront costs while the 18 month contract applies.
| Deal | Details | Monthly Cost |
|---|---|---|
| Fibre 35 | 38 Mbps download speed 9 Mbps upload speed PAYG calls. | £23.50 |
| Fibre 65 | 67 Mbps download speed 17 Mbps upload speed PAYG calls. | £23.50 |
| Fibre 150 | 145 Mbps download speed 25 Mbps upload speed PAYG calls. | £29.95 |
| Fast | 11 Mbps download speed 1 Mbps upload speed PAYG calls. | £24.50 |
TalkTalk Fast Broadband
TalkTalk Fast is ADSL plan with 11Mbps average download speed and 1Mbps average upload speed. The speeds are really fast enough, if your internet usage is mostly browsing and occasional streaming and downloads. Though, the pricing is not so cheap, yet the free setup is a good money saver, while the 18 month contract applies.
TalkTalk Broadband Features
Superfast & Ultra-fast speeds at affordable pricing
TalkTalk provides fibre broadband which allows you to choose download speeds in a range of 38 Mb – 145 Mb.
TalkTalk Fibre plans are affordable and great for streaming, quicker downloads & online gaming.
Totally unlimited usage
TalkTalk plans come with absolutely no restrictions on data usage and connection speeds are not shaped during peak times.
WiFi Hub
TalkTalk fibre packages include the latest WiFi Hub wireless router which comes with excellent reception, wireless range and security setup. The dual band router is designed with a powerful antennae, 4 Gigabit connections and a USB connection.
Home Phone
All TalkTalk broadband plans include home phone line which allows you to make PAYG calls, You can add anytime calls and international call plans to your main package.
TV bundles
TalkTalk TV packs are exclusively available to broadband customers who can add TV boosts on 1 month contract or just sign up for triple-play bundles on 18 month contract. TalkTalk TV customers can add Sky TV and Sport channels as add-ons.
Internet Security
HomeSafe is included and this feature protects your children from inappropriate web content as well as protect multiple devices from malware, viruses and phishing.
Advanced, SuperSafe is included in fibre packages.
Other Pricing Features
- 30 day connection guarantee
- No setup cost
TalkTalk Broadband Speeds
TalkTalk offers both standard, ADSL broadband and fibre based, superfast broadband so you can choose the right speed that’s best for you.
Advertised Speeds
| Package | Average speed |
|---|---|
| TalkTalk Fast | 11Mbps |
| TalkTalk Fibre 35 | 38Mbps |
| TalkTalk Fibre 65 | 67Mbps |
| TalkTalk Fibre 150 | 145Mbps |
Actual Speeds
We have provided below, the actual speeds that users get at their ends. The download speeds are based on the speed tests sponsored by the UK broadband regulator Ofcom in 2020.
| Package | Actual Download speeds (during 8 – 10pm) |
| Fibre 35 | 32.8Mbps |
| Fibre 65 | 56.7Mbps |
| Fibre 145 | 144.3Mbps |
TalkTalk broadband customer service
When compared to major providers, TalkTalk broadband had the lowest customer satisfaction levels, according to Ofcom report 2020. 78% of broadband customers were satisfied with its service.
When it comes to its landline service, TalkTalk had 83% of satisfied customers
In terms of consumer complaints, TalkTalk landline service generated the highest number of complaints (17 per 100,000 customers) in Q1 2020, according to the latest Ofcom report September 2020. TalkTalk broadband also registered the second highest number of complaints (22 complaints 100,000 customers) after Vodafone home broadband during the same quarter in 2020.
Is TalkTalk Broadband any good?
TalkTalk broadband is an excellent option for households that look out for value for money deals and excellent savings. The provider offers low-cost fibre plans, TV bundles with flexible contracts..